Terms of service

Terms of Service

By accessing or purchasing from Canine Mind™, you agree to these Terms of Service. The terms "we", "us", and "our" refer to Canine Mind™, which operates this store and website, including all related content, features, tools, products, and services (the "Services"), powered by Shopify.

1. General Conditions

  • We reserve the right to refuse service to anyone for any lawful reason at any time.
  • You agree not to use our website or products for any unlawful or unauthorized purpose.
  • You must be at least the age of majority in your jurisdiction of residence to purchase from us.

2. Products

  • Products are designed for dogs and responsible pet owners. You are responsible for using products appropriately, including selecting the correct size and using harnesses, leashes, and car restraints as directed.
  • Never leave a dog unattended while wearing a harness or restrained in a vehicle.

3. Product Information

  • We make every effort to display products, colors, and descriptions accurately. However, on-screen representations may vary slightly between devices, and minor variations may occur between production batches.

4. Pricing & Availability

  • All prices are shown in USD unless otherwise noted.
  • We strive for accuracy, but errors may occur. We may cancel and refund orders affected by pricing or availability errors; you will be notified.
  • We collect applicable U.S. state and local sales tax based on your shipping address, shown at checkout.

5. Ordering & Cancellations

  • You may cancel your order for a full refund any time before it ships. After shipment, our Return & Refund Policy applies.

6. Intellectual Property

  • All content on this site — including the Canine Mind™ name, logo, product photography, and copy — is our property and protected by applicable law. You may not reuse it without written permission.

7. Third-Party Links

  • Our site may link to third-party websites. We are not responsible for their content, policies, or practices.

8. User Content & Communications

  • When you post reviews or comments, you grant us a non-exclusive right to display them on our site. You may not post unlawful, abusive, or infringing content; we may remove it.

9. Disclaimer of Warranties

10. Limitation of Liability

  • To the fullest extent permitted by law, Canine Mind™ is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products. Our total liability for any claim is limited to the amount you paid for the relevant order.

11. Indemnification

  • You agree to indemnify and hold harmless Canine Mind™ from claims arising from your misuse of products or violation of these Terms.

12. Governing Law

  • These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles.

13. Changes to These Terms

  • We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance.

14. Contact

Canine Mind™
19 Gondola Cres, Scarborough, ON M1G 2J2, Canada
Email: support@caninemind.net
Phone: +1 (321) 343-3154